Privacy Policy

 

We, at maakaaanchal.com (Company, we, our, us), value your privacy and are dedicated to safeguarding your personal data. This privacy policy outlines how we gather, utilize, and handle your personal information when you utilize our Services. Unless specified otherwise, this privacy policy pertains to the Company’s website(s) and all associated mobile applications available on the Websites or for download (referred to collectively as Apps), along with any related websites or online properties owned or managed by the Company (collectively referred to as the Platforms). Services encompass all content, information, and related materials made accessible to you “as is” from our Platforms. If you have any queries regarding your privacy on our website or our handling of your personal data, please get in touch with us. Please be aware that links from our website may direct you to external websites not governed by this policy. We recommend reviewing their privacy policies before providing any personal information to such sites. We disclaim responsibility for the content, functionality, or information collection practices of these external websites.

 

What data do we gather about you and how do we acquire it?

1.1 We only request personal information from you when it’s essential to provide you with a service at your request. This may include instances when you reach out to us or register an account on our website. Some identifiers are collected automatically, while others must be provided by you directly. Below are the categories of information we gather:

1.1.1. Information collected by us:

 

We may gather personal information about you when you utilize our services, including but not limited to:

 

  • Accessing our Platforms via any web browser or device;
  • Inquiring about our products or services;
  • Purchasing our subscription packages on the Platforms;
  • Registering for our Services on our Platforms;
  • Initiating and maintaining correspondence with us.

1.1.2. This information may include:

 

  • Identification details such as username, date of birth, gender, profile picture, qualifications;
  • Contact information such as email address, mobile number;
  • Payment details (secured and processed by our payment service provider exclusively);
  • Device identifier (cookie, IP address, Device ID, Android Advertiser ID/iDFA ID);
  • Additional information pertinent to your use of our Platforms and Services, such as one-time password sent for registration, marketing preferences, survey responses, and feedback;

 

We may collect certain sensitive personal information in the course of delivering our Services. We take extra measures to ensure the security and confidentiality of such sensitive personal data, retaining it only as long as necessary for the purposes for which we collected it.

1.1.3. Information we collect about you from our Platforms

 

We utilize cookies and similar technologies to collect information and distinguish you from other users of our Platforms. This helps enhance your online experience, streamline processes, and enables us to analyze user statistics. For further details on our use of cookies, please refer to our Cookie Policy.

When you visit our Platforms, we may collect:

 

  • Pages you access, view, and links you follow;
  • Your IP address/device’s serial number or unique identification number, including general location;
  • Hardware and software details of the device you use to access the Platforms, such as computer/device name, operating system, browser type and version, application version, operator name, screen size, CPU speed, and connection speed;
  • Any passwords used on our Platforms;
  • URL and timestamps;
  • Details of your visits to our Platforms, including traffic data, location data, web logs, and other communication data.

1.2. Information we collect about you from other sources

 

We may obtain information about you from various sources, including:

 

  • Publicly available sources.
  • Information you publicly share, including on social media.
  • Information provided by you when interacting with our social media pages, Apps, groups, accounts, or posts.

 

This list is non-exhaustive, and in specific instances, we may need to collect additional data for the purposes outlined in this policy.

1.3. Information we receive about you from other sources

 

At times, you may have provided consent to other websites, services, or third parties to furnish information to us.

 

This could entail information we receive if you use any other Platforms we operate or services we provide. We will inform you when collecting such data, indicating if we intend to share and combine it internally and for what purpose.

 

It could also include data from third parties we collaborate with to offer our products and services, such as payment processors, delivery companies, technical support firms, and advertising companies. Whenever we receive information about you from these third parties, we will disclose the information received, how and why we intend to use it.

 

We may also utilize web beacons to compile statistics about site usage. Web beacons, small pieces of code embedded on website pages or emails, are employed for various purposes including delivering web pages, tailoring websites or services, measuring traffic, improving quality, functionality, interactivity, and providing information to advertisers about visitor geographic locations. We may use web beacons in HTML emails to determine email open rates and link clicks, though we do not collect personally identifiable information via web beacons.

  1. How and why do we utilize your personal information?

 

We take your privacy rights seriously and have identified and enumerated specific use cases for the identifiers as follows:

2.1. Subscription or Paid Service information

 

When you opt for any subscription or paid service, we or our payment gateway provider will not collect your personal information such as address or billing information, including credit/debit card details, without obtaining your explicit consent. Any financial information provided will be processed by third parties providing functionalities for such Services to us.

2.2. User-generated content

 

We enable you to post content for other users to read (comments, reviews). Should the law mandate us to remove or edit your personal information, we will comply as required.

  1. How and why do we utilize your personal information?

 

3.1. Sharing your information with third parties

 

We may share your data with selected third parties, such as:

 

  • Business partners providing requested services. For example, if you sign up for a promotion sponsored or co-sponsored by another company, your information may be shared with them.
  • Our payment service provider, for payment processing. We share your name, address, phone number, email address, and order details for this purpose. Our payment provider processes payment details, and we do not store or access your full card details.
  • Contact management systems, for communication via emails, instant messages, social media messages, and SMS messages.
  • Advertisers and content providers may receive information about you and/or your use of the Services, including clickstream information, browser type, time/date, interactions with advertisements, and other content, to provide content, advertising, functionality, or analyze ad performance on our Services or Platforms.

Other exceptional circumstances may warrant disclosure of your information to third parties, such as when required by law, to safeguard our employees, property, or the public, for crime prevention or detection, or as part of a merger or business sale.

 

Single Sign-on Policy

This Single Sign-on Policy outlines information collection when you use, access, or share personal information via our services (SSO Login). This policy does not apply if you access or use maakaaanchal.com  services outside the European Union (EU).

 

This policy pertains to information provided to us on third-party sites or platforms (e.g., via applications like social media login). Privacy preferences on third-party sites or platforms do not apply to information collected directly through our applications. Accessing the Platforms via any third-party social network entails sharing agreed-upon information like name, user ID/URL, profile picture, age, friends list, email address and/or phone number, birthday, selected language, and/or geolocation. By agreeing to this Privacy Policy, you undertake not to use mechanisms or technologies concealing your actual location or providing incorrect details (e.g., VPNs). We disclaim responsibility for any information processing or collection if such mechanisms are used to access our Platforms and services.

  1. How long do we retain your personal information?

 

We store your personal information only as long as necessary for the purposes for which it was collected. Information provided for any service, such as subscription payment, will be retained for as long as we provide that service to you.

 

We retain your information for the duration necessary to meet your requests on our Platforms, in compliance with applicable laws and statutory requirements.

  1. How do we safeguard your personal information?

 

We take reasonable steps to ensure your data is treated securely and in line with this policy. We endeavor to securely transfer all information via our website (check for the padlock symbol and “https” in the URL to ensure a secure connection).

 

All information provided is stored on secure servers. If you have a password enabling access to certain website sections, it is your responsibility to keep it confidential and not share it with others.

  1. What rights do you have concerning your personal information?

 

For further details on your rights and to exercise them, please contact us.

 

You have the right to access your personal data

 

You can request confirmation of whether we hold any of your personal information and, if so, obtain a copy. We will disclose why we use your information, what categories we use, with whom we share it, and the expected retention period. For security, we will verify your identity before providing a copy, with the first copy provided free of charge. Additional copies may incur an administrative fee. Contact us to request access to your data.

 

You have the right to correct any inaccurate or incomplete personal data.

 

If you believe any information we hold about you is inaccurate, incomplete, or outdated, you can request rectification. You can update or change personal information on our website or contact us for assistance.

 

You have the right to be forgotten.

 

You may request deletion of your personal data if it is no longer necessary for the original purpose, you withdraw consent, you object to our use, we unlawfully use it, or if required by law. We may retain certain data to comply with legal obligations. If applicable, contact us to request deletion.

 

You have the right to data portability.

 

You can request us to transfer your personal information to you or another service provider in a common, machine-readable format. Contact us to exercise this right, with no charge incurred.

 

You have the right to withdraw consent.

 

Where we rely on your consent (e.g., for newsletter subscriptions), you can withdraw it at any time. Use unsubscribe links or contact us to withdraw consent.

  1. Changes to our Privacy Policy

Updates or changes to our privacy policy will be posted on this page and, if necessary, notified via email. Please check back regularly for any amendments or updates.

 

This version was last updated on 11th April 2024, with historical versions available upon request.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Email: connect@maakaaanchal.com